
From in-house to
contract design roles
I've spent more than 15 years in e-commerce, working with some of the UK's largest retailers and with fast-growing product companies. Most recently I've designed for SeedLegals, ASOS and John Lewis & Partners, across web and app.
- Experience
- 15+ years
- Sectors
- Retail, Fashion, Health, Legal & Travel
- Platforms
- Web + app
- Way of working
- Contract or in-house
Core strengths
WHY I LOVE WHAT I DO
01
Leading complex customer journeys
At SeedLegals I design journeys that break complex products into clear, confident steps. I've created AI workflows that turn complex founder documents into manageable data points, giving investors a seamless workflow for making informed investment decisions. I've also worked closely with FCA compliance to shape the product and prepare it for launch.
02
UX and UI design
I have 15 years of hands-on experience taking products from wireframes to polished visual design, always designing for large, diverse audiences. I also build HTML prototypes that are ready for user testing, so ideas can be validated quickly with real customers before development.
03
Evidence-led design
I've planned and run research strategies, usability testing and A/B testing. I've also managed research partners such as cxpartners and Experience Solutions, so that decisions are grounded in real customer insight.
04
AI in design
I use AI tools such as Claude Design and Figma Make to explore and prototype ideas faster. I also use Claude Code to build fully functioning prototypes that are integrated with a design system, which makes testing more realistic and cuts the time from idea to validation. Beyond design, I use AI to create tickets and analyse data, which improves agile practices and makes product teams more efficient.
05
E-commerce and omnichannel expertise
I've worked with some of the UK's largest high-street retailers and e-commerce companies across many different industries as a UX/UI designer, working with product teams to ensure a seamless and consistent user experience across all touchpoints.
06
Coaching and raising standards
I'm a certified Scrum Master and worked as an Agile coach for the John Lewis app teams, helping them collaborate better and keep customer outcomes at the centre of their work.
Methods & tools
What I work with
Experience